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Support

If you have a problem with My Folder or want to send feedback, contact us by email.

Contact​

Include these details​

  • Device model and iOS version.
  • My Folder app version.
  • What you were trying to do.
  • The page, file type, import method, subscription state, or connection method involved.
  • Screenshots, screen recordings, or repeatable steps if available.

Purchases​

Use Restore Purchases after reinstalling the app, changing devices, or when a valid purchase is not reflected in the app. Manage or cancel subscriptions in iOS Settings > your name > Subscriptions. Refunds are handled by Apple.